Bradley Sander grew up in the furniture business.
His father owned and operated the furniture store in Arapahoe, Nebraska for many years. When the time came for him to be his own boss, his son convinced him that Norton, Kansas was the place to do his own thing. So he cashed in his retirement, rented a building and moved from Cozad, Nebraska to Norton, Kansas – 11 miles south of the Nebraska/Kansas state line.
And the rest, as they say, is history.
Sander and his wife, Kim, have owned and operated Sander Furniture and Gifts for ten years. In those ten years, they have opened and sold branch stores, expanded their retail offerings, expanded into a second location in Norton, and updated their recordkeeping system. Their second location, managed by their daughter, Star, houses their bed store while the main highway location focuses on gifts, dining sets, carpet selections, and living room sets.
Despite the business’ success and growth, Sander says, “There were so many challenges. Still are.” Finding a location that is large enough and in a convenient spot for shoppers has been a continued difficulty. Ideally they would like to be located in a large building that could house their entire inventory. This could potentially reduce lost sales when referring customers to their second Norton location. And maintaining positive cash flow can be a challenge at times. In small towns, the volume varies so estimating needs and usage can be tough.
Being honest and offering consistent good service that has helped us build rapport with our customers.
To assist with some of his internal processes, Sander contacted the Kansas Small Business Development Center (KSBDC) at Fort Hays State University. Megan Horinek, KSBDC consultant, assisted Sander with implementing QuickBooks accounting software for the business. By using the software, Sander now has the ability to run reports and manage accounts more closely.
And the implementation has already proved to be beneficial. Because they are using QuickBooks the Sanders caught an error that may have otherwise been overlooked, “The other day a credit card sale occurred with a limit on the customer’s card. QuickBooks caught that the batch didn’t match and we found that we still had $200 due that we would have missed.”
When asked about their secret to success the Sanders say they owe their success to “being honest and offering consistent good service that has helped us build rapport with our customers.”
Find Sander Furniture on Facebook | 785-874-4974
Assisted by Megan Horinek, KSBDC Consultant | KSBDC at FHSU | Bird City. FHSU KSBDC Outreach | 785.734.2592 | fhsu.edu/ksbdc | email@example.com
Represented by Senator Pat Roberts | Senator Jerry Moran | Fed. Dist. #1 – Tim Huelskamp | State Sen. Dist.#40 – Ralph Ostmeyer | State Rep. Dist.#110 – Travis Couture-Lovelady